Please report your defect and submit a picture and we will add the credit for as many defective packets to your account to be used on your next purchase. $5 per packet + $5 for the inconvenience. So for example, if one capsule is damaged in each of 2 packets, then we will add $5 x 2 + $5 = $15 to your account.
We only reimburse damaged packets and capsules, not information brochures or packaging. We do not reimburse for sample packs.