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If your package has not yet been delivered, and you need your package to go to a different address, then please contact us as soon as possible to change your address.
The shipping companies (We typically use USPS or FedEx) will charge a redirection fee that depends on where the package is being redirected to. The new address must be in the same country and they charge a redirection fee of typically between 15 and 30 dollars. However, we worked with the shipping companies to provide a standard flat fee of 15 dollars to our customers.
If the package has already arrived, then the buyer is responsible for the package as the shipping companies can no longer redirect the package. So if you do need a change of address, be sure to let us know as soon as possible.